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Healthcare · Case study

Putting an entire clinic on one dashboard.

DoctorLead replaces the tangle of registers, WhatsApp, spreadsheets and booking aggregators that most clinics run on - with a single zero-commission platform we built, own and operate.

Sector Healthcare Product DoctorLead Status Live in production Stack Laravel · Filament
DoctorLead / Today
24
Appointments
6
Doctors
0%
Commission
Ananya R.
GEN - Dr. Sharma
10:30
Rohit M.
DERM - Dr. Iyer
Confirmed
0%
Commission taken on bookings
1
Dashboard for the whole practice
24/7
Online patient booking
-
Clinics onboarded (updating)
The challenge

Five tools, none of them talking.

Clinics were losing patients to booking aggregators that charged commission and owned the relationship. Behind the front desk, appointments lived on a phone call, records in a register, billing in a separate app - and none of it added up to a clear view of the practice.

The brief was simple to say and hard to do: one system for the whole clinic, with no commission on bookings.

  • Patients and margin lost to aggregator commissions
  • No-shows from phone-and-diary scheduling
  • Patient history scattered and unsearchable
  • GST invoices typed by hand
  • No visibility across doctors or branches
  • No reminders or follow-up to bring patients back
  • Online booking with slots, queues and reminders
  • Searchable patient records and prescriptions
  • Automatic GST billing and revenue tracking
  • Multi-doctor, multi-branch with role-based access
  • Patient portal with WhatsApp and SMS reminders
  • Lab bookings, lead capture and reporting
What we built

One zero-commission platform.

We built DoctorLead on Laravel and Filament as a single system covering the whole clinic workflow - from a patient booking online to a GST invoice at checkout - secured to the OWASP Top-10 with role-based access, encryption and audit logs.

Because we run it as our own product, clinics get a platform that is maintained and improved continuously, not a project handed over and forgotten.

Before & after

From chaos to one clean system.

Before
  • Bookings via an aggregator taking commission
  • Records in registers and chat threads
  • Manual, error-prone GST invoices
  • No cross-branch view
  • One-time patients, no follow-up
After - on DoctorLead
  • Direct, commission-free online bookings
  • One searchable record per patient
  • Automatic GST invoicing and revenue view
  • Every doctor and branch in one admin
  • Reminders and follow-ups that retain patients
Results

Live, and measured as it grows.

The platform is in production; quantitative outcomes below are populated from live data as clinics scale.

-
Clinics onboarded
-
Bookings / month
-
No-show reduction

We didn't build a healthcare platform for a case study. We built it, we own it, and it's live - which is exactly why we can build one for you.

Leidsens
Built with

The stack behind DoctorLead.

LaravelFilamentMySQLRazorpayWhatsApp Cloud APICloud hosting

Want this for your clinic or hospital?

Book a walkthrough on the live platform, or explore how we build for healthcare.